This Privacy Policy Applies to the Darazpay website (https://darazpay.bet) and all associated services. By using Darazpay, you are automatically considered to have accepted this policy.
1 What Information We Collect
In accordance with the Darazpay Privacy Policy, we collect various types of information needed to provide you with the best possible service. We never collect unnecessary data and fully respect your privacy.
Personally Identifiable Information
During account registration, we collect the following information:
- Full name & date of birth (for age verification)
- Email address & mobile number
- Home address & city
- National ID (NID) or passport number (for verification)
Financial Information
For secure payment processing, we collect:
- Mobile banking account number (Mobile Pay, Nagad, etc.)
- Transaction history & amounts
- Deposit & Withdrawal Information
Automatically Collected Information
When you use Darazpay, certain information is collected automatically:
| Data Type | What We Collect | Why It's Needed |
|---|---|---|
| Device Information | Device model, OS, browser | To ensure compliance |
| IP Address | Your network's IP | Fraud Prevention & Security |
| Browsing Data | Page views, session duration | To Improve Service Quality |
| Location Data | Approximate location | To comply with geographic restrictions |
| Cookie Data | Session & Preference Data | For a Personalized Experience |
2 Purpose of Data Collection
Under Darazpay's Privacy Policy, we use your information only for specific, legitimate purposes. Every use case is outlined transparently below:
- Account Management: To create, verify, and secure your account.
- Payment Processing: To ensure the correct payment channels are used for processing deposits and withdrawals.
- Customer Support: To resolve your issues and answer your questions.
- Fraud Prevention: To detect multiple accounts, bonus abuse, and suspicious activity.
- Legal Compliance: To comply with AML (Anti-Money Laundering) and KYC (Know Your Customer) policies.
- Service Improvement: To analyze and improve the overall user experience.
- Promotional Communications: With your consent, to keep you informed about new offers and bonuses.
Darazpay never sells or shares your data with third parties for advertising purposes. Your information is used solely for the purposes described above.
3 Data Retention & Security Measures
At the heart of Darazpay's Privacy Policy is our commitment to the highest level of data protection. We employ internationally recognized security technologies to keep your data completely safe.
Technical Security
- SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
- AES-256 Encryption: All stored sensitive data is secured with industry-standard encryption.
- Firewall: Advanced firewall systems prevent unauthorized access.
- DDoS Protection: Server and user data are protected against attacks.
- Regular Security Audits: Regular security audits are carried out by independent third-party experts.
Administrative Safeguards
Beyond technical safeguards, Darazpay enforces strict controls at the administrative level. Only authorized personnel can access your data, and they operate under rigorous confidentiality agreements.
While Darazpay maintains the highest security standards, it is equally important that you keep your account password strong and never share it with anyone. If you notice anything suspicious, contact support immediately.
4 Sharing Information with Third Parties
A core principle of the Darazpay Privacy Policy is that your data is never sold. However, limited information may need to be shared in certain specific circumstances:
When Information May Be Shared
- Payment Providers: Limited information is shared with payment gateways such as Mobile Pay and Nagad solely to process deposits and withdrawals.
- Identity Verification Services: With authorized verification agencies to comply with KYC requirements.
- Legal Authorities: Under a court order or a legitimate request from a regulatory authority.
- Fraud Prevention: With relevant authorities to detect money laundering or serious fraud.
Beyond the cases listed above, Darazpay will never sell or transfer your information to advertisers, data brokers, or any third party under any circumstances.
5 Cookies & Tracking Technologies
Under Darazpay's Privacy Policy, we use cookies to enhance your browsing experience. Cookies are small data files stored in your browser.
Cookies We Use
- Essential Cookies: Login sessions and security tokens — the site cannot function without these.
- Functional Cookies: To remember your preferences, such as language and betting settings.
- Analytics Cookies: To understand which sections of the site are used most.
- Performance Cookies: To improve site speed and stability.
You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause certain site features to stop working.
6 Your Rights
Under the Darazpay Privacy Policy, you have certain important rights over your data. We fully respect these rights and are happy to assist with any request.
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request the deletion of your data under certain circumstances.
- Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
- Data Portability: You may request a copy of your data in a machine-readable format.
- Right to Object: You can opt out of marketing communications at any time.
To exercise any of these rights, email our support team at: support@darazpay.bet — we will respond within 30 days.
7 Children's Privacy
Under the Darazpay Privacy Policy, this platform is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
- Age verification is mandatory at the time of registration.
- Any data collected from a minor is deleted immediately.
- Parents can request the deletion of their child's data.
If you suspect that a minor is using Darazpay, please notify us immediately at support@darazpay.bet. We will take prompt action and close the account in question.
8 Data Retention Policy
Darazpay does not retain data beyond what is necessary. Our data retention periods are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | For Service Delivery |
| Financial Transactions | 5 years | Legal & Regulatory Obligations |
| KYC Documents | 5 years | To comply with AML policy |
| Login Logs | 12 months | Security Monitoring |
| Cookie Data | 30 days — 1 year | By Cookie Type |
| Closed Account Data | 5 years from the date of closure | For dispute resolution and legal requirements |
Once the retention period expires, your data is securely deleted or anonymized.
9 Privacy Policy Updates
Darazpay may update this Privacy Policy as needed. For any significant changes, we will:
- The update date will be noted on this page.
- Send a notification to your registered email address.
- A notice will be displayed when you log in to the platform.
Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. We recommend checking this page regularly to stay informed.
The latest version of this Privacy Policy is always darazpay.bet/privacy-policy page. Previous versions are automatically invalidated.
10 Contact Us
If you have any questions, concerns, or requests regarding Darazpay's Privacy Policy, please reach out to us:
- Email: support@darazpay.bet
- Live Chat: Available directly on the platform (24/7)
We will respond to any request regarding your personal data within 30 business days. For complex cases, additional time may be required, but we will notify you in advance.
Every Darazpay user is responsible for reading and understanding this Privacy Policy. By using the platform, you are considered to have fully accepted these terms.