Terms and Conditions

1 Introduction & Definitions

Darazpay (https://darazpay.bet) is an online Sports Betting and gaming platform operating for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legal agreement between darazpay and its users ("you", "member").

Below are definitions of some key terms used throughout this document:

• "Platform" — darazpay website, mobile site, and all related services.
• "Account" — your personal darazpay profile, created when you register.
• "Bet" — the amount of money you wager on any sports or gaming event.
• "Bonus" — any additional credits or rewards granted by darazpay.
• "Wagering Requirement" — the number of times you must wager the bonus amount before it can be withdrawn.

2 Account Registration & Eligibility

To open an account with Darazpay, you must meet the following requirements:

• You must be at least 18 years of age.
• All information you provide — including your name, date of birth, address, and phone number — must be accurate and truthful.
• Opening multiple accounts under the same person, device, or IP address is strictly prohibited.
• Keeping your account password confidential is entirely your responsibility.
• You are solely responsible for all activity on your account.

If false information is provided during registration, darazpay reserves the right to close the account and forfeit the balance at any time. A copy of your National ID (NID) or passport may be requested for account verification.

3 Deposits & Payment Methods

Darazpay currently accepts deposits via Mobile Pay, Nagad, and various other mobile banking services. Key rules regarding deposits:

• Minimum and maximum deposit limits are displayed on the platform and may change from time to time.
• Deposits must be made using a payment account registered in your own name only.
• Depositing through a third party is strictly prohibited.
• Deposits are typically credited to your account instantly. If you experience any issues, please contact support.
• Darazpay does not charge any deposit fees, though your payment provider may apply their own charges.

4 Withdrawals & Account Verification

Account verification must be completed before withdrawing any winnings from Darazpay. Withdrawal terms are outlined below:

Verification Process

Before your first withdrawal, you will need to submit a copy of your National ID or passport along with a screenshot of your mobile banking account. Verification is typically completed within 24 to 48 hours.

Withdrawal Terms

• Withdrawals can only be processed to the same payment method used for the deposit.
• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• Withdrawals may be temporarily suspended in cases of suspected suspicious activity.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Darazpay follows AML (Anti-Money Laundering) policies to prevent money laundering.

5 Bonus & Promotion Terms

Darazpay's bonus and promotion offers are attractive, but each comes with specific terms and conditions. Individual terms apply to each bonus and are detailed on the relevant offer page.

• Welcome Bonus: New members will receive a bonus on their first deposit. A wagering requirement — typically between 5x and 10x — must be met before any withdrawal can be made.
• Reload Bonus: A bonus is available on your next deposit, but no more than once per calendar month.
• Cashback Offer: A cashback percentage is awarded on net losses within a specified time period.
• Any attempt to abuse bonuses — such as through hedge betting or strategic betting patterns — will result in the forfeiture of all bonuses and winnings if detected.
• Darazpay reserves the right to modify or cancel any bonus program without prior notice.
• Bonuses cannot be combined with any other active bonus offer.

6 Betting Rules & Odds Policy

Darazpay's betting rules and terms are designed to ensure fair and transparent gaming. The following rules apply to all types of bets:

Odds & Bet Types

Darazpay supports decimal, fractional, and moneyline odds formats. Odds may change in real time; the odds displayed at the time a bet is placed will be considered final.

Match Cancellations & Suspended Results

If a match is cancelled or suspended for unforeseen reasons, the related bet will be voided and the stake refunded. In Live Betting, bets placed during standard breaks — such as half-time or drinks breaks — will remain valid.

Technical Errors

If incorrect odds are displayed due to a technical issue, darazpay reserves the right to void the affected bets. In the event of a system failure, darazpay's decision will be final.

• Maximum bet limits vary by match and market.
• Placing unusual bets on the same match from multiple accounts is a violation of Darazpay's Terms & Conditions.
• Darazpay reserves the right to accept or reject any bet.

7 Prohibited Activities

The following activities are strictly prohibited under darazpay's Terms and Conditions and may result in account closure:

• Creating multiple accounts to collect bonuses.
• Placing bets using match-fixing arrangements or insider information.
• Placing bets using bots, scripts, or any automated software.
• Using or selling a third party's account.
• Using the platform for money laundering purposes.
• Attempting to hack into the platform's systems.
• Harassing or defrauding other users.

8 Account Closure & Termination

Darazpay may suspend or permanently close an account under the following circumstances:

• In the event of a Terms violation.
• Registering with false or inaccurate information.
• In cases of suspicious financial activity.
• Under court order or regulatory authority directive.

You can also close your account at any time by contacting support. Any eligible balance remaining at the time of closure will be refunded, but bonus credits will be forfeited.

9 Responsible Gaming

Darazpay believes betting is a form of entertainment, not a source of harm. Ensuring responsible gaming is a core part of our Terms & Conditions.

Darazpay provides the following tools, available for you to use at any time:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limits: Decide in advance how long you will play in a single session.
• Reality Check: Review a summary of your gaming activity at regular intervals.
• Self-Exclusion: Exclude yourself from the platform, either temporarily or permanently.

If you feel that betting is negatively affecting your daily life or financial situation, please contact our support team immediately or Responsible Play Visit the page.

10 Privacy & Data Protection

Darazpay treats the protection of your personal information as a top priority. Details provided at registration are used solely for account management, verification, and security purposes. To learn more about how we handle your data, Privacy Policy Read.

• Your data is never sold to third parties.
• All data is secured through SSL encryption.
• We may be required to share information with regulatory authorities to meet legal obligations.
• You may submit a request to our support team to view or delete your data.

11 Terms Amendment Policy

Darazpay reserves the right to modify these Terms & Conditions, in part or in full, at any time. Notice of changes will be posted on the platform before they take effect. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Notifications will be sent to your registered email or phone number for any significant changes. It is your responsibility to review this page regularly.

12 Contact & Dispute Resolution

For any questions or complaints regarding darazpay's Terms and Conditions, please reach out to our customer support team:

• Email: support@darazpay.bet
• Live Chat: Available directly on the platform (24/7)

If a dispute arises, please contact us directly in the first instance. We will endeavour to resolve the matter within 48 hours. If no resolution is reached, the dispute will be referred to a mutually agreed mediator.